Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Payment Options
Returns & Exchanges
I gladly accept cancellations
Privacy policy
Privacy Policy – Leila Tailored
At Leila Tailored, your privacy is important to me. This Privacy Policy explains how I collect, use, and protect your personal information when you place an order or contact my shop through Etsy.
1. Information I Collect
To fulfill your order, you provide certain information to Etsy, which Etsy then shares with me. This may include:
Your name
Email address
Shipping address
Payment information (processed securely through Etsy)
Details of the product you’re ordering
Any personal messages you send through Etsy
I only receive the information necessary to complete your order.
2. Why I Need Your Information
I rely on several legal bases to collect and use your information, including:
To fulfill your order and provide customer service
To resolve disputes or provide support
To comply with legal obligations
When necessary for the purposes of my legitimate business interests, such as improving my shop and communicating with customers
3. How I Use Your Information
Your information is used only for purposes such as:
Processing and shipping your order
Communicating with you about your purchase
Providing customer support
Complying with Etsy’s Seller Policy and legal obligations
I do not sell, rent, or trade your personal information.
4. Information Sharing
Information about my customers is important to my business. I only share your personal information in limited situations:
Etsy: I share information with Etsy as necessary to provide my services and comply with Etsy’s Seller Policy and Terms of Use.
Shipping Providers: I may share your name and shipping address with delivery services (such as USPS, UPS, etc.) to deliver your order.
Legal Requirements: I may collect, use, retain, and share your information if required to respond to legal processes or government requests.
5. Data Retention
I retain your personal information only for as long as necessary to provide my services and comply with legal and tax obligations. Generally, this means I may keep order information for up to 4 years.
6. Your Rights
If you live in certain regions, including the European Union, you may have rights related to your personal information, including:
Access to the personal information I hold about you
Requesting correction or deletion of your information
Objecting to the processing of your data
To exercise these rights, please contact me through Etsy messages.
7. Contact Information
If you have any questions or concerns about this Privacy Policy, you may contact me through Etsy messages.
Shop Owner: Nia Jones